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About us

ExpressCredit is a leading provider of fast and flexible loans to employed Zambian individuals in need of short term and long term cash solutions. We ensure convenience for our customers by using innovative channels such as Mobile and Online applications as well as through our wide-spread branch network.

ExpressCredit is a registered micro-finance institution.

At ExpressCredit, we know each person has unique cash needs to meets unique obligations. Therefore, we stand by our promise to give you the following:

  • Quick access to your cash
  • First loan absolutely free for new customers. If you borrow K3000 today, you pay back K3000 on your next payday.

  • The option to roll-over or Extend your loan to the following payday to ease your pressure at your request.

Our Vision

To be the market leading preferred financial services provider in Zambia offering the highest level of customer service and accessibility to cash solutions.

Mission Statement

To deliver accessible and affordable financial solutions through superior customer service and technological innovation. We also strive to become the preferred financial partner of choice to clients looking for a quick and simple way of getting financing. We achieve our mission by ensuring the following:

  • We shall provide innovative products and services beyond customer expectations.
  • We recognise that our existence is made possible by the people we serve. Therefore, we shall contribute to the improved standard of living of people in those communities who make us who we are.

Our Core Value

Our culture is founded and built on the following core values:

Customer first – Customer satisfaction is a prerequisite to our success. We understand that today’s customers need convenient and hassle-free access to funds. We offer a simple, convenient and transparent solution to customers when they need it most.

Transparency – We pride ourselves on being a responsible lender, communicating openly and transparently with our valued customers.

Longevity – We are committed to building long term relationships with our clients. We are therefore always open to feedback and suggestions for improvement in how we deliver solutions to clients.