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Privacy policy

We respect your privacy and your personal information. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.expresscredit.co.zm you are accepting and consenting to the practices described in this policy. We will process all your Personal Information in accordance with applicable data protection law.


We are committed to providing secure online services. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All interactions with our transactional sites are protected by encryption. Our Internet servers are protected by firewalls and intrusion detection systems.

Information Collection

When accessing or using www.expresscredit.co.zm, we may request you to provide certain personal information. If you do so provide your information, you warrant that the information which you provide relates to you and is true and complete. We will only collect and process your personal information for the reason you provided it to us, or to enable us to comply with the requirements of specific laws that we are governed by.

ExpressCredit may gather information (including personal information) from you as you access and navigate through this website by using data collection tools and cookies, amongst other technologies.

Personal information we collect through our website is stored in a secure environment and cannot be accessed by any person outside ExpressCredit.

Third Parties

Whenever we commission other organisations to provide support services to us, we bind them to our privacy policies as far as they may be required to have access to our customer's personal information to perform such services.

We reserve the right to disclose the user’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.


Provided that you have agreed to this, we may use your personal or other information to tell you about new services or products that may be of interest to you. We will mail, email or SMS information to you about us, our products and services, or our partner products or services. If you do not want to continue getting this information, please contact us and we will remove your details from our mailing list.

Changes in the Policy 
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, please contact us by e-mail at [email protected]